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katie & patch wearing matching purple and pink coats
Katie & Patch

Katie started working in the pet industry in 1990 at a local pet supplies store in St. Catharines while finishing her psychology degree from the University of Guelph.  After managing stores and owning her own franchise store for several years she made the switch to sales representative in 1999.  In 2003 she was asked by RC Pets to sell their products as an independent rep while also doing some contract work.  The full time contract ended when her daughter arrived.   

After speaking to a few manufacturers and suppliers she decided (they convinced her) to keep things going by representing their products along with RC Pets.   Working as an independent gave her the scheduling freedom to parent while still working at something she loved…so Katie’s Petgoods was born.   

For retailers, we carry a unique range of pet-related products from brands that strive for the highest quality of craftsmanship and service. We concentrate on those products that are known for their quality and saleability, ensuring our clients get what they need, when they need it.

dog in a red coat facing away sitting in front of a Canadian flag

For brands and suppliers, we have taken the products of small and mid sized companies directly to chain and independent retailers across Ontario.  With our focused approach, you don’t have the loss of identity that comes with using a distributor or the expense of an in house sales team. Our clients offer exceptional B2C service and we ensure your products are on the right shelves, in the right places.

Katie’s Petgoods works with quality brands and suppliers and the best retailers in the region, to bring the products that matter to the right buyers. Working with us brings the buyers and products together, to the benefit of all.

We work with Katie across all six of our store locations, and she has consistently proven to be an outstanding partner. Katie is always professional, reliable, and incredibly easy to work with. She has become a trusted resource for our team, someone we can count on to make smart, sales-driven decisions. I can give Katie a designated shelf space, and she’ll not only fill it with high-performing products but also come in to merchandise it herself, ensuring it looks sharp and inviting. Her ability to choose items that resonate with our customers has had a clear, positive impact on our sales. Simply put, Katie makes my job easier, and I trust her judgment completely.

~ Peter P. - Global Pet Foods Toronto & KW

Katie is knowledgeable and proactive, and a pleasure to work with.  She keeps me informed on top sellers and promotions and ensures my inventory is always well managed.

~ Kelly – Pet Valu St. Catharines

It’s always a pleasure to have Katie visit the store. She is prompt and personable and she never fails to bring something new and exciting. She represents quality products, such as Shedrow and RC Pet and her knowledge of the pet industry has been spot on. This has been a benefit to my customers and my store for well over 10 years!

~ Eva Eiduks - Furballs Pet Stuff

We at Big Al’s Hamilton highly recommend Katie’s Petgoods. Katie’s customer service and support is outstanding, and she always exceeds our expectations. The product quality is consistently fabulous, and Katie always impresses with her professionalism. he genuinely cares about the success of our business as much as her own and is always just an email or phone call away with her support!

~ Eugenie S. – Big Al’s Hamilton

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